Download and install
Your Lemon Squeezy receipt email contains the download link and your license key. The same link works again when you reinstall or set up another Mac, so keep the email. Open the app, paste your key into the activation screen, and activate once while online.
SnappyEdit is signed and notarized, so macOS 14 and later opens it without a Gatekeeper warning. Drag it to your Applications folder, and it checks for cryptographically signed updates automatically.
Contact
Email [email protected]. Include your macOS version, Mac model, what you expected, and what happened.
License help
Your key appears in the Lemon Squeezy receipt and order page. If all three activations are used, deactivate a Mac you no longer use. Never post your full license key publicly.
Media problems
Describe the source format, intended output, and any error shown. A small non-private sample can help, but never send sensitive personal media.
Refunds
Refund requests are accepted within 14 days after purchase. Include the checkout email or Lemon Squeezy order number—never card information.