Contact
Email [email protected]. Include your macOS version, Mac model, what you expected, and what happened.
License help
Your key appears in the Lemon Squeezy receipt and order page. If all three activations are used, deactivate a Mac you no longer use. Never post your full license key publicly.
Media problems
Describe the source format, intended output, and any error shown. A small non-private sample can help, but never send sensitive personal media.
Refunds
Refund requests are accepted within 14 days after purchase. Include the checkout email or Lemon Squeezy order number—never card information.